Privacy Policy

Last updated: March 2026

Transformed by Travels ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services at app.transformedbytravels.com.

Information We Collect

We collect information you provide directly to us, including:

Name and email address (used for account creation and communications)
Phone number (used to send SMS journey reminders, if provided)
Mailing address and home airport (used for trip planning purposes)
Travel assessment responses and scores
Trip details and travel journal entries
Subscription and billing information

How We Use Your Information

We use the information we collect to:

Provide and personalize our travel growth platform and assessment
Send your Travel for Growth Assessment results and reports
Deliver daily travel journal reminders during active trips
Send monthly reflection prompts to subscribers with completed trips
Generate personalized Destination DNA Guides
Process subscriptions and manage your account
Respond to your questions and support requests
Send marketing communications, with your consent

SMS Messaging

By providing your phone number and enrolling in trip journal reminders, you consent to receive SMS text messages from Transformed by Travels. These messages include daily travel journal prompts sent during your active trip. Message frequency varies based on your trip length. Message and data rates may apply.

To opt out: Reply STOP to any SMS message at any time. You will receive one confirmation message and no further SMS messages will be sent. To re-enroll, reply START or contact us directly.

For help: Reply HELP to any SMS message or contact us at support@transformedbytravels.com.

We do not sell or share your phone number with third parties for their marketing purposes.

Sharing Your Information

We do not sell your personal information. We share information only with trusted service providers who help us operate our platform:

Airtable — data storage and management
Auth0 — secure account authentication
Twilio — SMS message delivery
Resend — email delivery
Mapbox — destination maps
Anthropic (Claude) — AI-powered journal reflections and destination guides
Vercel — website hosting

Each provider is bound by their own privacy policy and data protection terms.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

You have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications at any time
Opt out of SMS messages by replying STOP

Cookies

We use cookies and similar technologies to maintain your login session and improve your experience. We do not use cookies for advertising tracking.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at:

support@transformedbytravels.com
app.transformedbytravels.com